Privacy Policy — ScriptTone

ScriptTone ("we", "us", or "our") operates the website scripttone.com (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

Information We Collect

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include:

Email address
Name
Payment information (processed by Dodo Payments, our Merchant of Record)
Usage data (word count, generation history, preferences)

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This may include your computer's IP address, browser type, browser version, the pages you visit, the time and date of your visit, time spent on those pages, and other diagnostic data.

How We Use Your Data

ScriptTone uses the collected data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features
To provide customer support
To gather analysis or valuable information to improve our Service
To monitor the usage of our Service
To detect, prevent, and address technical issues
To enforce our Terms of Service and prevent abuse

Data Storage and Security

We store your data on secure servers. We use industry-standard encryption (SSL/TLS) for data transmission. Passwords are hashed using bcrypt. We never store raw payment card data — all payments are processed by Dodo Payments, our Merchant of Record.

Third-Party Services

We use the following third-party services:

Dodo Payments — Payment processing, subscription management, tax compliance
Cloudflare — CDN, DNS, and object storage (R2) for audio files
Google (Gemini) — Text-to-speech generation
xAI — Text-to-speech generation
Resend — Transactional email delivery

These services may collect data in accordance with their own privacy policies.

Audio Files and Content

Text scripts and generated audio files you create are stored in our database and Cloudflare R2 object storage. We do not claim ownership of your content. You retain all rights to your scripts and generated audio. We access this data only to provide the Service (generate audio, show history, enable downloads).

Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.

Your Data Protection Rights

Depending on your location, you may have the following rights:

Access — Request copies of your personal data
Rectification — Request correction of inaccurate data
Erasure — Request deletion of your personal data
Restrict processing — Request limited use of your data
Data portability — Request transfer of your data
Object — Object to certain types of processing

To exercise these rights, contact us at [email protected].

Data Retention

We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Usage records and generated audio may be retained for up to 90 days after account deletion, after which they are permanently removed.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].